Tuesday, December 15, 2015

The Real Scoop

A funny thing happened on my way to my desk, daughter number one called to tell me about the cooking class she offered at her son’s school. It happened during a storm, and when thunder clapped louder than a train going through the building, the little ones hid under the table while the big one’s went outside to hold onto the flag pole to see if they could get electrocuted.

Before I could lay a pinkie on the keyboard, I get a phone call…

"This call will be recorded for quality assurance."

Garrison Keillor (The Prairie Home Companion show on radio) did a shtick about this sort of call. He wondered why they wanted to listen to his voice, so he suggested—backed up by his sound effects guy—that each time you call use a different accent.

“This is Senior Keillor , I teenk this is a torough explanation…”

“Bonjour, this is Monsieur Keillor…”

The scoop, folks, is, they don’t care how you sound.

They are not listening to you.

They are listening to their employee.

Same with email, Quality Control is watching the employee who is writing the email.  

They are making sure the responder is answering within the prescribed amount of time, that they don’t use contractions, (Horrors), and use proper grammar with no &%4 typos.

Companies are monitoring the very employee they background checked, fingerprinted, drug tested, and interviewed to make sure they qualified  for the job. and then they don't (contraction) trust them to do it.

It boggles my mind.

I hear #Ben and Jerry’s Ice Cream is a joy to work for.  #Tom’s of Maine as well, and # Log Rhythms, the company that built our log house is terrific.

Just think, if we knew of companies that follow our ethical, humane, and logical way of thinking, and gave them our business…

I’m excited about the possibility.

Ha Ha: What’s a perfect pitch?

When you throw a banjo into a dumpster and it spears an accordion.

Thanks to Doug McMinn